Registration and ticket types
Multiple ticket categories, early-bird pricing, group registration and capacity limits per category.
Systems
Event Management System
Registration, ticketing, payment, check-in and attendance for conferences, campus programmes, weddings and community events.
What is an event management system?
An event management system handles registration, ticketing, payment, check-in and attendance reporting for an event. BetterSoftZ builds these for conferences, race events, university programmes and associations in Bangladesh, including a waiting room for first-come-first-served openings, places that cannot be oversold, bKash, Nagad and card payment that is verified with the gateway, signed QR e-tickets and check-in that keeps working offline.
Who it is for
- Conference and seminar organisers
- Universities and student bodies
- Associations and alumni groups
- Community centres and wedding venues
- Race, sports and festival organisers whose places sell out in minutes
- Concert and exam organisers opening a limited number of seats at a fixed time
- Teams outgrowing a WordPress, WooCommerce or spreadsheet setup
- Volunteer-run organising committees with no spare time on the day
What is included
Waiting room for busy openings
When registration opens at a fixed time, people join a queue with a stable position instead of refreshing a form that has stopped loading. The system admits them at a controlled rate, bounded by the places left, and stops the moment a category sells out.
Places that cannot be oversold
Two layers protect capacity. A fast Redis check turns requests away once a category is full, and the PostgreSQL database makes the final decision with a constraint that makes a negative stock count impossible.
Payment you can trust
bKash, Nagad and card payment through a gateway such as SSLCommerz, with an offline option for participants paying in cash at the desk. Every confirmation is re-checked with the gateway and processed once, whichever route it arrives by.
Late and failed payments
A participant who pays after their hold has expired either takes a place from a small held-back buffer or is refunded automatically, so nobody is charged without a registration.
BIB numbers and signed QR e-tickets
After payment, each participant gets a number, a signed QR code and a PDF e-ticket. The signature means a forged or altered code is rejected at the gate.
QR check-in
Scan at the gate from a phone, working offline and syncing later — because venue wifi fails exactly when the queue is longest.
Kit and item collection
Hand out T-shirts, medals or lunch packs from a scanner app, with the database enforcing one collection per item per person so nothing is given out twice from two desks.
Seating and sessions
Seat or table allocation, parallel session selection and capacity tracking per room.
Communication
Confirmation, reminder and change notices by SMS and email, segmented by ticket type. Messages go out through a retrying queue, so a provider outage delays a notice instead of losing it.
Moving from an existing store
Registrations from a WooCommerce shop or similar can be imported with scripts that only add records and are safe to re-run. Anything that needs a human decision is listed for you instead of being guessed at.
Live reporting and admin
Registered, paid, arrived and no-show counts while the event is running, not compiled the week after, in an admin panel with roles for the committee and the people on the desk.
When this is the wrong purchase
For a one-off event with under a hundred guests, a form plus a spreadsheet is usually enough. This earns its cost from recurring events, paid tickets, limited places that sell out quickly, or check-in queues you need to move fast.
Read more
Northern Marathon 2026 Registration System
Registration, payment and race-day check-in for an AIMS member, World Athletics certified race in Saidpur — built to survive the opening-minute stampede without selling a place twice or losing a payment.
Event Management System
Common questions
Does check-in work without internet?
Yes. The scanning app holds the guest list on the device and syncs when a connection returns, because venue wifi is least reliable at the moment the queue is longest.
Can we sell tickets and collect payment online?
Yes, by bKash, Nagad or card through a gateway such as SSLCommerz, with automatic confirmation and a record that reconciles against the provider statement at the end.
Can it handle a multi-day conference with parallel sessions?
Yes, including per-session capacity, participant selection and separate attendance per session rather than a single door count.
What happens when thousands of people try to register in the same minute?
They join a virtual waiting room instead of hammering the form. Their position is stable, the status check is cached at the edge so the queue itself adds almost no load, and people are admitted at a controlled rate, bounded by the places that remain. We ran a scripted stampede against the real categories before the Northern Marathon 2026 opening.
How do you stop the same place being sold twice?
Redis turns requests away instantly once a category is full, and PostgreSQL makes the final decision with a conditional update and a database constraint. Even if every other safeguard failed, the database cannot record a place that does not exist.
What if a participant pays after their slot has expired?
Every payment confirmation, whether from the gateway callback, the browser redirect or a reconciliation job, is re-validated with the gateway and processed once. A late payment either uses a small held-back buffer or is refunded automatically.
Can you move our existing registrations from WooCommerce or a spreadsheet?
We have migrated registrations out of a WooCommerce store using import scripts that only add records and are safe to re-run, listing orders that needed a human decision instead of guessing. A spreadsheet is assessed the same way: we look at the data first and tell you what is clean and what is not.
Can a T-shirt or medal be handed out twice?
Not by accident. The database enforces one collection per item per participant, so a second collection of the same item is refused rather than quietly allowed.
Want this shaped around your process?
Tell us how your organisation actually runs. We will tell you what changes and what it costs.